AOG parts support for aircraft that cannot wait.
Aircraft Program is an enrolment program for aircraft owners and operators. Enrol your aircraft, put your details on file, and the desk is ready to source parts the moment you go AOG.
Takes 5 minutes to enrol · No contract · Cancel any time
Supplier network spanning the US, Europe, and beyond — matched to your aircraft type and location.
Flat monthly fee per aircraft, with sourcing options and the fixed Aircraft Program sourcing fee made clear before approval.
The desk runs year-round with no out-of-hours cut-off. Submit an AOG request any time.
Aircraft Program is a retained AOG parts support service for private and business aircraft.
When an enrolled aircraft goes technical, your aircraft details, support contacts and key part context are already on file. Our desk can move straight into sourcing, supplier outreach and option verification instead of rebuilding the aircraft profile from scratch.
The service grew from years of owners and operators asking James Moon for help finding parts that had slipped out of obvious distribution. Aircraft Program turns those calls into a formal aircraft enrolment program with a retained AOG desk behind it.
When an aircraft goes technical, most operators start from zero.
They need to confirm aircraft details, locate the right part, find suppliers, check documentation, compare options and coordinate the next step — all while the aircraft is grounded and the pressure is mounting.
You may never have opened an account with the parts provider holding the component.
You may not know which dealers hold dual EASA/FAA Part 145 approval.
You may not know exactly which release documents your registration authority requires.
You may not have negotiated an urgent part while the aircraft is already AOG.
The desk already knows the aircraft.
Registration, engine serials, base ICAO, AMO contacts — all held on file before anything goes wrong. We don't waste the first hour rebuilding the aircraft profile.
- Aircraft configuration on file before the AOG
- Vetted suppliers matched to this aircraft type
- Trace and paperwork requirements pre-noted
- Direct line to the sourcing desk
Your AMO looks after the aircraft. We look after the parts the market makes difficult.
The two work together. Your AMO installs, inspects, and certifies. Aircraft Program finds and verifies the component when the obvious channels run dry, then keeps your maintenance team in the loop with the documents, trace notes, and delivery details they need.
From grounded to moving, without rebuilding the case from scratch.
Because your aircraft details are already on file, the desk skips the discovery phase entirely. No intake forms at 2am. No back-and-forth on serial numbers. Immediate supplier outreach using the aircraft record captured at enrolment.
Aircraft profile captured in advance. Under five minutes.
No intake form. RFQs out to vetted suppliers within minutes.
8130-3 / EASA Form 1 verified before anything reaches you.
One approval. We coordinate freight and AMO notification.
From the founder
Founded by an aviation entrepreneur. Built from necessity.
Aircraft Program came from the repeated reality of legacy aircraft ownership: an operator needs a difficult part, the obvious channels have gone quiet, and someone with the right network has to know where to look.
Read the founder story"I kept helping because I could. Eventually it became obvious that this wasn't a favour. It was a service the market genuinely needed."
Simple retained support per aircraft.
One flat fee keeps your aircraft profile on file and the desk active. Supplier options and the fixed Aircraft Program sourcing fee are shown before you approve.
- 24/7 AOG request access
- Aircraft details permanently on file
- Global vetted supplier network
- 8130-3 / EASA Form 1 verification
- Freight & AMO coordination
- Clear option pricing before approval
/ month
or $1,000 billed annually — save two months.
Enrol your aircraft nowNo contract · Cancel at end of billing period
Straight answers from the desk.
Can't see what you need? The operations team answers directly — no sales call.
Ask the desk
Enrol before the AOG, not during it.
Put your aircraft profile and trace paperwork on file today. The next time a part grounds you, the desk is already moving.
Takes 5 minutes · No contract · Cancel any time