Everything included in the Aircraft Program.
One per-aircraft enrolment covers the full AOG parts desk. We source parts, verify paperwork, and coordinate freight — all for enrolled aircraft, with no per-case fees.
Pre-AOG Readiness &
Aircraft Records.
Before your aircraft goes technical, Aircraft Program captures the aircraft record — registration, engine serials, base ICAO, AMO contacts, and insurer details — so the desk can move immediately when the call comes in.
Engine serials, part number history, and maintenance contacts held on file permanently.
We verify your support contacts and AMO lines in advance, ensuring a clear path for authorization.
The AOG Support Desk &
Global Supplier Network.
When an aircraft goes AOG, the desk activates. We move straight into sourcing across a global, vetted network of suppliers, specialized in older business platforms.
24/7 Intake
Submit requests any time. Our desk acknowledges and starts sourcing immediately.
Global Sourcing
RFQs go out to vetted suppliers matched to your aircraft and location.
Trace Verification
Paperwork, 8130-3, and trace history verified before options land in your dashboard.
Dispatch Logistics
We coordinate with freight carriers to ensure the part moves on the fastest route.
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Supplier outreach
Matched to the aircraft, the part, and the location.
Aircraft Program does not send blind RFQs. The desk uses the enrolled aircraft record, ATA system, urgency, base airport, and paperwork requirement to approach suppliers most likely to respond with a usable option.
Retained support, not
transactional billing.
Aircraft Program is a support program for aircraft owners and operators. You enrol your aircraft once, and the desk is yours. No per-case fees and no additional costs for 24/7 support. Part options are priced clearly before approval, including the fixed Aircraft Program sourcing fee.
- Unlimited AOG requests per aircraft
- Aircraft profile retained while cover remains active
- Cancel at the end of any billing period
- Add or remove aircraft as your fleet changes
From grounded to moving — how it works.
Aircraft profile captured — before anything goes wrong.
You complete a five-minute enrolment. Engine serials, part number history, AMO contacts, insurance, and base context are all stored on file. This is the preparation work that makes everything else faster.
No intake form. No starting from scratch.
When your aircraft goes technical, you contact the desk. Because your profile is already on file, we skip the discovery phase entirely. No questions about serial numbers. No back-and-forth on configuration.
RFQs out to vetted suppliers within minutes.
We issue requests for quotation across our global supplier network — matched to your aircraft type, part requirement, and location. Suppliers are pre-vetted for capability and documentation standards.
Every option verified before it reaches you.
We check 8130-3 and EASA Form 1 on every part option. Trace history gaps, shelf-life issues, and documentation anomalies are flagged before the option is presented for approval.
One approval. We handle the rest.
You select an option. We coordinate with the freight carrier to move the part on the fastest available route to your base and notify your AMO. The desk stays active until the aircraft is released.
What's included — and what isn't.
We believe in full transparency. No hidden exclusions, no surprises at the worst moment.
- Unlimited AOG support requests per enrolled aircraft
- Global parts sourcing across vetted supplier network
- 8130-3 and EASA Form 1 verification on all options
- 24/7 desk availability — no out-of-hours cut-off
- Aircraft profile and context stored permanently
- AMO and freight coordination
- Owner/operator updates throughout each case
- Clear part option pricing before approval
- Trace documentation review and gap flagging
- Guarantee of part availability — we guarantee the search, not the stock
- Parts cost itself — presented for approval before order placement
- Freight cost — quoted as part of the sourcing option where required
- Aircraft maintenance labour or AMO fees
- OEM-only warranty repairs (handled by OEM network)
- Non-airworthy parts or unapproved configurations
Enrol your aircraft.
Enrol your aircraft and complete the profile — Aircraft Program is then ready before you need it.